In this last period, we have been navigating through a series of significant developments. While challenges have arisen, we’re excited about the positive direction we’re headed. Your patience and support have been invaluable, and we can’t thank you enough. So, let’s have a summary of the most important ones.
Table of Contents
Resilience in the Face of Unexpected Setbacks
We encountered an unexpected challenge when our dashboard provider abruptly terminated services and initiated a negative PR campaign. Despite this setback, we diligently worked to resolve the matter and restore our business to its successful state.
Transitioning to New Technology: A Bright Future Awaits
Amid challenges, there’s always room for growth. We were already on the path to migrating to our in-house technology, and we are pleased to announce that our technology for Funded Engineer is completed.
Our new robust infrastructure is designed to bring you advanced features and a seamless trading experience.
Navigating Account Migrations
Account migrations are complex, especially with over 40,000 accounts to handle. Thankfully, the migration process has been successfully finished. Challenges, such as drawdown issues, were promptly addressed, and our team has worked tirelessly to ensure a seamless experience for every trader.
However, it’s important to note that our migration experience differed from others. The initial migration was not typical as we faced obstacles due to the lack of access to data (dashboard provider issue). Afterward, we were forced to migrate a second time when a known trading platform was shut down.
Lower Costs, Lower Prices: A Positive Shift
In the spirit of positive change, Funded Engineer is back live with significantly lower prices. We believe in providing cost-efficient solutions to offer the best service to our clients.
Looking Ahead: A Future Focused on Innovation
As we continue to overcome challenges, we are actively exploring new platforms and integrations. The introduction of CTrader and other undisclosed platforms reflects our commitment to innovation and providing diverse options for our traders.
Adapting to Regulatory Changes
As markets evolve, so must we. Recent regulatory shifts have led to the discontinuation of a specific trading platform for USA traders. We were also obliged to cease providing our programs to USA traders until regulatory clarity is reached.
A Resilient Return
In reflection upon the challenges we’ve recently faced, we’ve learned important lessons that have fueled our growth and improvement. One significant takeaway has been the importance of direct client support on social media platforms.
By bringing our client support directly to platforms like Twitter, (fundedMODS), we’ve been able to streamline the process of addressing inquiries and concerns, ultimately enhancing the overall experience for our valued traders.
This adjustment has proven instrumental in expediting response times and ensuring that our clients receive the assistance they need on time.
We extend our sincere gratitude for your steadfast support during these challenging times. Funded Engineer has triumphed over obstacles, emerging stronger and more determined than ever.
We are committed to the success of our traders and look forward to reaching new heights together. Thank you for being a vital part of the Funded Engineer community.
The Funded Engineer Team
