Accounts that are inactive for 30 consecutive days are flagged to prevent unnecessary costs associated with maintaining dormant accounts on our platform. In circumstances like vacations or the initial purchase of an account, it may lead to inactivity. In such cases, we make exceptions and reinstate the account upon notification.
This policy specifically targets accounts with minimal activity, primarily those teetering on a low balance. It aims to encourage engagement and prevent traders from giving up on their accounts without trading again.